How to get commercial cleaning contracts
Commercial cleaning contracts are the path from a solo residential cleaning business to a real company. One mid-size office building can generate $2,000–$5,000/month in recurring revenue — more than 15–20 residential clients. The challenge is that commercial is sold, not marketed. You have to find the clients, not wait for them to find you.
Step 1: Get insured first
Commercial clients require proof of insurance before they'll sign anything. Have your GL policy and janitorial bond in place before approaching any commercial prospect — it signals professionalism and removes a barrier that otherwise stops deals.
Step 2: Build your target list
The best commercial cleaning prospects for a new or small company are:
- Small offices (5–50 employees): Decision-maker is the owner or office manager — reachable, faster sales cycle
- Medical and dental offices: Need consistent, thorough cleaning — willing to pay more for reliability
- Real estate offices: Often have multiple locations; a satisfied manager can refer you to others
- Retail stores: Need before or after-hours cleaning; often price-sensitive but consistent
- Churches and community organizations: Flexible schedules, good references
- Your residential clients' workplaces: Highest conversion rate — they already trust you
Start with 20–30 targets. Prioritize businesses within 10–15 minutes of each other to cluster your routes.
Step 3: Make contact
In-person outreach outperforms cold email and cold calls by a wide margin in the cleaning industry. Walk in during business hours and ask to speak with whoever handles facility management.
Your introduction: "Hi, I'm [Name] with [Company] — we provide commercial cleaning services in this area. Do you currently use a cleaning service? I'd love to leave some information and offer a complimentary walk-through to see if we'd be a good fit."
Leave behind a one-page information sheet with your services, a photo, and contact info. Follow up by phone 3–5 days later.
Step 4: Walk the space and calculate your bid
Never bid without walking the space. On the walk-through:
- Measure or estimate square footage
- Count restrooms, break rooms, and high-traffic areas
- Note flooring types (carpet vs. hard floor)
- Understand cleaning frequency (daily, 3x/week, weekly)
- Identify any special requirements (medical waste, clean-room standards, secure areas)
The bid formula
Estimate how long the clean will take your team, then calculate:
Labor cost = hours × hourly rate per cleaner
Supplies = estimated cost per clean (typically $5–$20)
Overhead = insurance, equipment, fuel (allocate per job)
Profit margin = 40–50% of total cost
Bid price = all of the above combined
Typical commercial pricing ranges: $0.05–$0.10/sq ft for basic office cleaning, $0.10–$0.20/sq ft for medical or intensive cleaning, per visit. A 5,000 sq ft office cleaned twice a week at $0.07/sq ft = $350/visit × 8 visits/month = $2,800/month.
Step 5: Submit a professional proposal
Your proposal should include:
- Your company name, contact info, and logo
- Scope of work (exactly what gets cleaned, at what frequency)
- Monthly price and per-visit breakdown
- Contract term and cancellation policy
- Your insurance information and COI (attach it)
- References from existing clients (even residential clients count)
- A photo of you and/or your team
Email it the same day as the walk-through while you're still fresh in their mind. Follow up by phone 2–3 days later. Most commercial cleaning contracts are won on the second or third contact.
Step 6: Scale through property management companies
Once you have 3–5 commercial clients, approach commercial property management companies. One property manager who likes your work can send you multiple buildings — an entire portfolio of contracts from a single relationship. Introduce yourself at local property management associations and commercial real estate events.
Frequently asked questions
How do I get my first commercial cleaning contract?
How do commercial cleaning contracts work?
How do I price commercial cleaning bids?
Do I need insurance to get commercial cleaning contracts?
How do I compete with established commercial cleaning companies?
Where can I find commercial cleaning contract leads?
Get the FounderIgnite newsletter
Tips, insurance guides, and business resources — tailored to your industry. No spam, unsubscribe any time.
FounderIgnite · 9169 W State St #1888, Garden City ID 83714 · Unsubscribe
More Cleaning & Janitorial guides
See all Cleaning & Janitorial guides →Disclaimer: This guide is for informational purposes only and is not legal, tax, or insurance advice. Coverage availability and pricing vary by state and applicant. Always verify requirements with your state licensing board and confirm policy terms directly with your carrier before relying on this information.